What our clients say about us

Having built long-lasting relationships with clients we continue to deliver services to outstanding quality, exceeding expectations and raising industry standards.  This is why our clients recommend us throughout their industries:

Helen and Credit Monsters have built long-lasting relationships with her clients and continues to deliver services to outstanding quality, exceeding expectations and raising industry standards.


"My firm has been utilising the services of Helen and her team for several years. We have always found them to be extremely reliable, fast and relatively inexpensive. They have always been prepared to go the extra mile when necessary and to ensure that our requirements are met in an efficient and professional manner."

Contact: Anthony Wagner(SeniorPartner)

Company: Lopian Wagner Solicitors, Manchester


"Denison Till has used Helen for over 10 years and we have always found her to be responsive and reasonably priced."

Contact: Emma Major
Company: Denison Till Solicitors, York


"A leading firm of Solicitors recommended Helen and her team to us. We have been using their services for a number of years, during which time they have always conducted themselves in a professional manner. We are specialists in debt recovery for the licensed trade and rely heavily on trace and pre-sue reports. The information proved by them is accurate and can be relied on. We have recommended and passed their details on to other solicitors we use for the service of Court Papers / Orders."

Contact: Bill Rhodes
Company: Club Business Services Limited, Otley, West Yorkshire


"Helen has been our preferred agent now for over 7 years and has achieved panel appointed status. Their services are utilised throughout our varying departments from tracing the errant debtor to undertaking complex investigations. They have a proven trace success rate in excess of 85% which has enabled us to pursue more debts for our clients and coupled with their pre-sue/status reports establish the right course of action to enable us to enforce. Their national Process Serving unit is extremely successful, cost effective and excellent turnaround times with the ability to serve papers same day."

Contact: Partner
Company: Ford & Warren, Leeds


"I have used Helen for quite a number of years now for both tracing and serving. She is always accommodating and keeps me fully informed as to what is going on and when particularly on the more difficult evasive debtors who come across my desk from time to time. That allows me to update my clients regularly so their expectations on timing and costs can be well managed. A good and professional service all round which I will continue to use".

Contact: Jeremy Rowland
Company: Rowland Law Limited


"Ford & Warren have, for many years, utilised the Helen’s services when investigating claims with a fraud element, and their assistance in intel gathering is (from our experience) second to none. Helen always goes that extra mile, and regularly comes up with leads and other information that other, larger organisations have missed. She is also well experienced at giving evidence at trial, and performs well in cross examination. As a company their services come highly recommended."

Contact: Charles Heppenstall (Partner) - Insurance Claims                                                                  Company: Ford & Warren, Leeds (now Weightmans)


"We have used the services of Helen and Credit Monsters for a number of years now. They have always proved to be very prompt, timely and efficient with their offer. Communication is excellent and expectations are always met.

They cover the fine detail but always report in an easy to follow and understand format. Their rates are extremely competitive and we will continue to use the service provided and would recommend them to others."

Contact: Mike Smith, Credit Supervisor                                                                                                    Company: Punch Taverns


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© Credit Monsters Limited, Registered Office: Liscard Business Centre, Liscard Road, Wallasey, Wirral, CH44 5TN, Registered in England and Wales, Company Registration Number: 06539243 Data Protection No: Z218010X