Credit Monsters Limited a Tracing Agent  Offering Investigation Services, Tracing Services & Process Serving

With over 25 years of experience as a tracing agent offering investigation services to include process serving the director, Helen Falconer has fast become one of the UK's leading commercial and insurance investigators working with Solicitors, Commercial Property Agents, Breweries, Insurance & Financial Institutions as well as commerce and industry, through her company Credit Monsters Limited these skills have produced one of the most reputable investigation companies in the United Kingdom attaining exceptional success results for their clients.  

Our local touch and national reach ensures we provide personal dedication to our clients, whilst having the resources to investigate at local and national level.  

Through substantial investment in IT and the latest investigation tools, we promise to deliver you results, quickly, professionally and accurately. And with exceptional success rates it is not surprising our long-term clients continue to rely on Credit Monsters as their commercial investigators just see the various testimonials from some of our clients throughout the website Punch Taverns, Weightmans (formerly Ford & Warren), Certus Solicitors to name but a few.  

We appreciate that every organisation has different needs, different client contractual arrangements and different investigation processes. Our innovative and proven approach to commercial investigations enables you to tailor our services according to you or your client’s needs to ensure total professionalism and financially rewarding results. With the new GDPR our Data Processing Agreement is also tailor made to you, the client.    

Our tracing services was one of our main sources of investigation services and remains prevelant however over the years we have become more specialised in Asset Sweeps and Insurance Investigations thus moving with our existing clients needs.  However, we are always sourcing new and cost effective ways of assisting our existing and new clients and have recently acquired such a tool, which is assisting us in keeping our costs down and therefore passing these onto our clients with no price increases for the fifth year running.

We believe in a proactive and reactive approach, backed by total integrity and commitment to results. Using the very latest processes, resources and systems we deliver quickly, thoroughly and competitively.  

With new regulations coming into play we can happily state we are fully GDPR ready with all policies and procedures in place please see our Integrity page for our T&C's and Website Privacy Notice with all remaining policies available upon request.

And with a dedicated client manager only a phone call away, we offer not only discretion but the very best one-to-one advice for exceptional service levels.

Call today for further assistance on 0151 638 8766 or email us at:


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© Credit Monsters Limited, Registered Office: Liscard Business Centre, Liscard Road, Wallasey, Wirral, CH44 5TN, Registered in England and Wales, Company Registration Number: 06539243 Data Protection No: Z218010X